What is now the most efficient way to collect your book debt to boost your company's sales and profits?

Strategic Credit Policies & Debt Collection

“Learn how to construct the proper policies to prevent bad debts and techniques to fast recovery”
by aGEE Lee

Date & Venue
25th - 26th Jan 2010,The Legend Hotel,Kuala Lumpur
19th - 20th Apr 2010,The Legend Hotel,Kuala Lumpur

Dear Friend,

Do you know that it only takes 36 days to erode 25 per cent of a net profit of 10% and 148 days to wipe out the whole 10%?

Debt collection seems like a never ending road that brings us endless challenges. You would like your people to bring in business for you, however if the customer don't pay or delay their payment, you will end up financing other people's business. Yet, if you are too careful, you might lose the sales. So how could you solve his dilemma? If you are like others who are eagerly seeking for the answer, this workshop might just what you need.

What is this workshop about?

This workshop is designed to show a practical and comprehensive approach to lay down a strong foundation to manage the credit extending, credit evaluating and credit recovery so as to minimize the level of bad debts. This workshop then aspires to remind and refresh you to diligently carry out the credit policies, though may look conflicting sometimes.

The 7 Important Lessons you will learn during this 2-Day workshop

Lesson 1: Credit

  • Understand Credit
  • Understand Credit Process
  • Understand Credit Appraisal
  • Understand Credit Standing

Lesson 2: Collections

  • The Objective
  • Techniques in Collecting Your Debt
  • Setting the Policies
  • Credit Cycle Collection Calls
  • Drafting Letters and Audit

Lesson 3: Credit and Financial Analysis

  • Credit Application
  • Credit Limits
  • Current Accounts
  • Interpretation of Financial Statement
  • Sources of Information and Annual Review

Lesson 4: Forecasting

  • Auto Approval and Credit Scoring Model

Lesson 5: Legal Issues

  • Legal Cycle
  • Pre-considerations
  • Malaysian Judicial System
  • Judgment Order
  • Modes of Execution
  • Winding Up
  • Bankruptcy and Collateralize Debts

Lesson 6: Credit and Cash Flow Strategy

  • Credit Function Structure
  • Policies and Procedure
  • Level of Approving Authority
  • Negotiating Guarantees and Collateral
  • Bad Debt Write-Off Control
  • Auditing Credit Function

Lesson 7: Perspective - COD and DO Carry

  • The Risk
  • Beware of Home-Made Financial Accounts
  • Beware of Customers that Move
  • Credit Meeting and Credit Administration

Why should you attend this workshop?

You will learn the 9 essentials skills to set policies that will enable you to collect all your book debts and thus boosting up your company's sales and profits

You will learn how to:

  1. Pay attention on the whims and fancies of the different types of customers
  2. Lay down the credit rules to early select the good customers
  3. Avail to all available information to assess the new and potential customers
  4. Maintain a continuous vigilance on the existing customers in view of the ever-changing dynamics of business
  5. Establish the collection policies to monitor and control the slow-paying, delinquent and bad accounts
  6. Make the effective collection calls and sent the appropriate letters at different points of time
  7. Appreciate the Malaysian Judicial System that can help or break the business
  8. Set the house in order to manage the granting and collecting the extended credits
  9. Avoid the common pitfalls of a failing credit department.

What others have to say after they have attended this workshop

“The course is good and helpful”
Chung Soo Beng, Hunter Douglas (M) Sdn Bhd

“Informative and good personal experience from the speaker”
Wilson Wong, Schenker Logistics (M) Sdn Bhd

“Overall an interesting training course”
Tin Swee Ting, SCIB Concrete Manufacturing Sdn Bhd

“Job well done”
Chong Kim Cheng, WRP Specialty Products (M) Sdn Bhd

Course Leader

aGEE Lee has more than 22 years of experience in the commercial banking in Malaysia and has worked in Malayan Banking Berhad and seconded to Kwong Yik Bank Berhad in 1980 to set up a Legal Documentation Department.

He started as a trainee officer moving up to Branch Manager, Loan Manager managing Corporate and Commercial Loans and finally as Head of Loan Recovery Division bringing down NPLs to RM65m from RM800m.

He also worked in a property development company, then constructing a condominium and Nilai 3, for 2 years, and involved in a manufacturing company before working for 2 years in a construction company, executing federal contracts on roads, schools and colleges, in Kota Kinabalu, Sabah.

Besides marketing and approving the commercial loans, he was instrumental in setting up the Loan Recovery Section supervising about RM1.9b NPLs and was involved in structuring loans and lecturing modules on debt collecting and legal documentation on securities for 13 years.

His last appointment was with Hong Leong Bank Berhad in 2003/4 as Head of Remedial Management Department.

Agee Lee holds Honours Degree in Economics (major in Business Administration) from Universiti Malaya, Associate of Institute of Bankers (London), Diploma in Marketing Management (NPC) and Certificate in Financial Planning (MII).

He is now a Training Consultant for IBBM, MIA and Banks in Malaysia and Vietnam. Currently he has been giving talks on practical topics that will boost skills and confidence of participants.

Who Should Attend

Finance / Credit / Account Managers, Executives, Finance Controllers, Accountants & Company Secretaries, CEOs, MDs, Company Directors & Business Owners, Business & Finance Consultants.

Workshop Size

Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.

HRDF Claimable

This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.

Tax Deductibility

In all likelihood this seminar is tax deductible. Check with your accountant to be sure.

Workshop Investment $$

RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.

Early Bird Offer!!

If you register yourself EARLY, you will enjoy a discount of 5%. For more information, please refer to the registration form here.

Group Discount!!!

If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!

100% Satisfaction Guaranteed

We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however it is our integrity which makes our business successful.

If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who are looking for ways to further improve their book debt, please forward this link to them.

Yours Sincerely,
BIZFinanceSeminar.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: bfs@bizfinanceseminar.com

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